Privacy policy

Effective Date: May 15, 2026
At THERMOCLOUD, owned and operated by TinyHands Toy Co. LLC (“we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website thermocloud.shop or use our services.
We may collect personal information that you voluntarily provide to us when you place an order, create an account, subscribe to our newsletter, or contact us for support. This information may include your name, email address, phone number, shipping address, billing address, payment information, and order details.
We use the information we collect to process and fulfill your orders, provide customer support, send you order confirmations and updates, improve our products and services, send marketing communications (with your consent), and comply with legal obligations.
We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and website hosting services. These third parties are required to keep your information confidential and use it only for the purposes we specify.
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular security assessments.
You have the right to access, correct, or delete your personal information held by us. You may also opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us at service@thermocloud.shop.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of the Services after the changes take effect constitutes your acceptance of the revised Privacy Policy.